FAQs

How can I open an account?

If you are an installer simply email This e-mail address is being protected from spambots. You need JavaScript enabled to view it with a copy of your security installers licence and we will contact you. Alternatively you can fax this to (08) 9240 6284.

 

Do you provide training?

Yes we provide comprehensive training on all the products that we sell. Our head office has complete training facilities to cater for individual training   right up to group training sessions. We can also arrange on site training or interstate training sessions.

 

Do you provide Technical Support?

Yes our team of technicians are available 24 hours a day, 7 days a week for full technical support and advice.

 

I have a question that isn't covered by this FAQ

Please contact our head office to talk to one of our technicians or simply send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

How do I get a copy of an installation manual?

All installation documents and manuals are available to registered installers via our website. To download these documents you must register your details on our web site where you will be given a user name and password to access ALL installation files.

 

Do you supply nationwide?

Yes we do – shipping out of Perth is done each day. Depending on weight orders can be sent overnight to most major centres or by road which usually takes 4-5. Please contact our office for your specific requirements.

 

Do you sell to the public?

No, we are strictly a wholesaler and sell only to registered alarm installers. Should you wish to be referred to one of our customers please contact our office.

 
Support

Need assistance? We have a dedicated customer service team that can help you. Contact support now.

 
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